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1. Do you service my area?
Yes! We service all areas! We are Nationwide. We service over 100 metropolitan areas and most rural ones.  We can service you.   Locations beyond a 25 mile radius of the covered metro area may have a travel fee.

2.  Will they show up on time?
Yes.  Occasionally teams are delayed because of traffic or poor directions, but typically we're early.

3. Are there any additional fees for stairs?
There are no additional fees for up to 4 floors without elevator.

4. Do you work on weekends and/or holidays?
Yes, we work on weekends and holidays in most areas. Call to be certain if we can do a Sunday or holiday move.  Saturdays are always workdays, in most areas Sundays are too.

5. How can I trust you with my belongings?
Our network service providers are all experienced and have to pass a national background check.

6. Will they be prepared?
All moving helpers are equipped with safety gear such as back braces, etc. but the customer is responsible for moving equipment such as dollies, tie-downs, rope, etc.

7. Is there a minimum?
Yes. Due to the nature of our service it would not be feasible to take on jobs less than 4 hours; as we pay our teams a minimum of 4 hours.  If your job is less than 4 hours, you still only pay the $259 for the minimum.

8. Does your service include packing materials?
Materials are to be ordered separately and shipped in advance.  Order Boxes Online!

9. Are there any additional fees?
NO! You pay a FLAT FEE for up to 4 hours, and if the job takes over 4 hours, you pay a FLAT RATE per hour thereafter (currently $50 per hour).

10. How do I make payment?
(1) A deposit is paid online using a credit card or PayPal account at the time of your order.
(2) When your team arrives on the day of your move, the balance of $160.00 is paid to cover your 4 hour minimum.
(3) When the job is completed, the movers are to be paid if additional time was needed.  Your initial receipt will be sent to you via e-mail…GUARANTEED!

11. How about tip?
Tip is totally up to you. It is customary but not mandatory.

12. How soon do I need to book?
Reservations are based on availability so book as soon as possible to ensure a GUARANTEED SERVICE DATE.
 
 
 

 

 

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